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Quality Control For Dummies is the straightforward, easy guide to improving your company’s quality. It covers all of today’s available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools you’ll ever need to enhance your company’s quality, including:

• Understanding the importance of quality standards
• Putting fundamental quality control methods to use
• Listening to your customer about quality issues
• Whipping quality control into shape with Lean
• Working with value stream mapping
• Focusing on the 5S method
• Supplement a process with Kanban
• Fixing tough problems with Six Sigma
• Using QFD to win customers over
• Improving you company with TOC

This invaluable reference is written from an unbiased viewpoint, giving you all the facts about each theory with no fuzzy coverings. It also includes steps for incorporating quality into a new product and Web sites packed with quality control tips and techniques. With Quality Control For Dummies, you’ll be able to speed up production, eliminate waste, and save money!

Concise and easy to read, Quality Management in Construction Projects presents key information on how to approach quality assurance for construction projects. Containing quick reference tables and a wealth of figures, the book presents valuable quality related data and guidelines. It provides coverage that spans from the inception of a project through issuance of a completion certificate.

Go the extra distance and become the consummate professional:

• Learn about different types of contract deliverable systems
• Explore important points to be considered while developing detail design and shop drawing
• Plan for major activities during construction process
• Create design review checklists
• Anticipate costs involved with quality
• Understand reasons why an executed work may be rejected
• Develop ways to assess your quality efforts

In addition to covering standard procedures and concepts, the author introduces and discusses a wide range of-the-state-of-the-art-tools and approaches that professionals can use to develop an Integrated Quality Management System most suitable for their specific project. These include Six Sigma, TRIZ, and Total Quality Management, as well ISO 9000, ISO 14000 Environmental Management System, and OHSAS 18000

This information will also prove valuable for cutting-edge instructors who wish to provide engineering/management students with in-depth knowledge about current practices and familiarize them with the vernacular used in discussing quality assurance practices within the construction industry.

Dr. Abdul Razzak Rumane’s work in Quality Management in Construction Projects has earned him a nomination for ASQ’s Philip B. Crosby Medal. This award is presented to the individual who has authored a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods, or techniques of quality management.

Incorporating modern ideas, methods, and philosophies of quality management, Fundamentals of Quality Control and Improvement, Third Edition presents a quantitative approach to management-oriented techniques and enforces the integration of statistical concepts into quality assurance methods. Utilizing a sound theoretical foundation and illustrating procedural techniques through real-world examples, this timely new edition bridges the gap between statistical quality control and quality management.

The book promotes a unique "do it right the first time" approach and focuses on the use of experimental design concepts as well as the Taguchi method for creating product/process designs that successfully incorporate customer needs, improve lead time, and reduce costs. Further management-oriented topics of discussion include total quality management; quality function deployment; activity-basedcosting; balanced scorecard; benchmarking; failure mode and effects criticality analysis; quality auditing; vendor selection and certification; and the Six Sigma quality philosophy.

The Third Edition also features:

• Presentation of acceptance sampling and reliability principles

• Coverage of ISO 9000 standards

• Profiles of past Malcolm Baldrige National Quality Award winners, which illustrate examples of best business practices

• Strong emphasis on process control and identification of remedial actions

• Integration of service sector examples

• The implementation of MINITAB software in applications found throughout the book as well as in the additional data sets that are available via the related Web site

• New and revised exercises at the end of most chapters

Complete with discussion questions and a summary of key terms in each chapter, Fundamentals of Quality Control and Improvement, Third Edition is an ideal book for courses in management, technology, and engineering at the undergraduate and graduate levels. It also serves as a valuable reference for practitioners and professionals who would like to extend their knowledge of the subject.

This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations.

The book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment.

• Features brief summaries and examples of the 70 most important tools in Lean Six Sigma, such as "Pull," "Heijunka," and "Control Charts"
• Groups tools by purpose and usage
• Offers a quick, easy reference on using the DMAIC improvement cycle
• Provides comprehensive coverage in a compact, portable format