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Develop applications for any situation with our hands-on guide to Microsoft Dynamics CRM 2011

Overview

• Create your first application quickly and with no fuss.
• Develop in days what it has taken others years.
• Provide the solution to your company's problems.

In Detail

Microsoft Dynamics CRM is an out of the box solution for your business's sales and marketing needs. Giving you the tools and services you need to run efficiently and effectively.

"Microsoft Dynamics CRM 2011 Application Design" is the solution to your business needs. Whether you are just starting out or are an old hand this book will provide you with the results you need. Guiding you through real world applications that will benefit your business instantly.

Throughout this book you will be building your knowledge through hands on application development from a simple employee recruitment application through to managing an entire hotel.

The first chapter is a whirlwind tour of Microsoft CRM preparing you for the applications that lies ahead. As you progress through the book your skills will be developed and stretched further as you customize CRM for your own needs. Each chapter will build up your skill with applications that cover ERP, business logical and an array of other topics that will ultimately allow you to develop your own advanced applications. Then you will utilize your skills to develop web and even mobile applications that can be used in any aspect of your day. The final challenge for you to overcome is an issue tracking application that will test the skills you have learnt to the limit.

"Microsoft Dynamics CRM 2011 Application Design" gives you the tools you need to successfully build fully customized applications for all of your business needs.

What you will learn from this book

• Utilize the newest customization features in Microsoft Dynamics CRM 2011.
• Create custom modules using site map customization.
• Use the developer's toolkit to build plugins for your application.
• Build your own web applications in Silverlight.
• Create mobile applications with Mobile Express.

Approach

"Microsoft Dynamics CRM 2011 Application Design" is a hands-on guide for beginners or intermediate users that allows you to build applications that will add value to your business.

Each chapter builds on the last with added levels of complexity with code examples and screenshots that will allow you to create applications utilizing skills and techniques that have taken others years to master.

Who this book is written for

If you want to fully utilize the XRM abilities of CRM 2011 to create applications for any situation then this is the book that will help you do it.

How Audiences Decide: A Cognitive Approach to Business Communication is a comprehensive introduction to persuasive communication in the context of business. It summarizes relevant theories and findings from the fields of cognitive science, social cognition, leadership, team cognition, psycholinguistics, and behavioral economics. By illuminating the thought processes of many different audiences, from consumers to Wall Street analysts to CEOs, it helps communicators better understand why audiences make the decisions they make and how to influence them. The book covers a broad range of communication techniques—including those concerning persuasive speaking and writing, interviews and group meetings, content and style, typography and nonverbal behaviors, charts and images, rational arguments and emotional appeals—and examines the empirical evidence supporting each of them.

Secure today's mobile devices and applications

Implement a systematic approach to security in your mobile application development with help from this practical guide. Featuring case studies, code examples, and best practices, Mobile Application Security details how to protect against vulnerabilities in the latest smartphone and PDA platforms. Maximize isolation, lockdown internal and removable storage, work with sandboxing and signing, and encrypt sensitive user information. Safeguards against viruses, worms, malware, and buffer overflow exploits are also covered in this comprehensive resource.

• Design highly isolated, secure, and authenticated mobile applications
• Use the Google Android emulator, debugger, and third-party security tools
• Configure Apple iPhone APIs to prevent overflow and SQL injection attacks
• Employ private and public key cryptography on Windows Mobile devices
• Enforce fine-grained security policies using the BlackBerry Enterprise Server
• Plug holes in Java Mobile Edition, SymbianOS, and WebOS applications
• Test for XSS, CSRF, HTTP redirects, and phishing attacks on WAP/Mobile HTML applications
• Identify and eliminate threats from Bluetooth, SMS, and GPS services

Himanshu Dwivedi is a co-founder of iSEC Partners (www.isecpartners.com), an information security firm specializing in application security. Chris Clark is a principal security consultant with iSEC Partners. David Thiel is a principal security consultant with iSEC Partners.

Most IT security teams concentrate on keeping networks and systems safe from attacks from the outside-but what if your attacker was on the inside? While nearly all IT teams perform a variety of network and application penetration testing procedures, an audit and test of the physical location has not been as prevalent. IT teams are now increasingly requesting physical penetration tests, but there is little available in terms of training. The goal of the test is to demonstrate any deficiencies in operating procedures concerning physical security.

Featuring a Foreword written by world-renowned hacker Kevin D. Mitnick and lead author of The Art of Intrusion and The Art of Deception, this book is the first guide to planning and performing a physical penetration test. Inside, IT security expert Wil Allsopp guides you through the entire process from gathering intelligence, getting inside, dealing with threats, staying hidden (often in plain sight), and getting access to networks and data.

• Teaches IT security teams how to break into their own facility in order to defend against such attacks, which is often overlooked by IT security teams but is of critical importance
• Deals with intelligence gathering, such as getting access building blueprints and satellite imagery, hacking security cameras, planting bugs, and eavesdropping on security channels
• Includes safeguards for consultants paid to probe facilities unbeknown to staff
• Covers preparing the report and presenting it to management

In order to defend data, you need to think like a thief-let Unauthorised Access show you how to get inside.

Approximately 80 percent of the world’s population now owns a cell phone, which can hold evidence or contain logs about communications concerning a crime. Cameras, PDAs, and GPS devices can also contain information related to corporate policy infractions and crimes. Aimed to prepare investigators in the public and private sectors, Digital Forensics for Handheld Devices examines both the theoretical and practical aspects of investigating handheld digital devices.

This book touches on all areas of mobile device forensics, including topics from the legal, technical, academic, and social aspects of the discipline. It provides guidance on how to seize data, examine it, and prepare it as evidence for court. This includes the use of chain of custody forms for seized evidence and Faraday Bags for digital devices to prevent further connectivity and tampering of evidence. Emphasizing the policies required in the work environment, the author provides readers with a clear understanding of the differences between a corporate investigation and a criminal investigation. The book also:

• Offers best practices for establishing an incident response policy and seizing data from company or privately owned digital devices
• Provides guidance in establishing dedicated examinations free of viruses, spyware, and connections to other devices that could taint evidence
• Supplies guidance on determining protocols for complicated crime scenes with external media and devices that may have connected with the handheld device

Considering important privacy issues and the Fourth Amendment, this book facilitates an understanding of how to use digital forensic tools to investigate the complete range of available digital devices, including flash drives, cell phones, PDAs, digital cameras, and netbooks. It includes examples of commercially available digital forensic tools and ends with a discussion of the education and certifications required for various careers in mobile device forensics.